Cookie Policy

This Cookie Policy explains how Reels of Joy Casino uses cookies and similar technologies on our website (the “Site”). It describes what cookies are, why we use them, what types we may place or allow, and how you can control your preferences.

By continuing to use the Site, you may be asked to provide consent for certain cookies where required by law. You can also adjust your choices at any time using your browser settings (and, where available, our on-site cookie controls).

What cookies are (and why they matter)

Cookies are small text files stored on your computer, phone, or tablet when you visit a website. They help websites remember information about your visit - such as your login status, language, settings, and how you interact with pages - so the Site can run smoothly and feel more tailored to you.

Some cookies are set by Reels of Joy Casino (first-party cookies). Others are set by service providers we use (third-party cookies).

How we use cookies to power performance, security, and a better experience

We use cookies and similar tools to:

• Keep the Site working properly and securely, including fraud prevention and account protection
• Remember your preferences, such as region, currency, and interface settings
• Improve Site performance, diagnose errors, and reduce load times
• Understand how visitors use pages and features so we can improve navigation and content
• Measure the effectiveness of campaigns and promotions (where permitted)
• Support responsible technical operations such as session continuity, load balancing, and abuse detection

Cookie categories you may encounter on our Site

Different cookies do different jobs. Some are required for the Site to function; others are optional.

Essential cookies - required for the Site to function

Essential cookies help with core features like page navigation, session management, account access, security checks, and protecting the Site from malicious activity. Without these cookies, key parts of the Site may not operate correctly.

These cookies are generally set automatically because they are needed to provide the service you request (for example, logging in or moving securely between pages).

Functional cookies - your settings, remembered

Functional cookies allow the Site to remember choices you make, such as preferred language, region, or other user interface settings. They make your experience smoother by reducing the need to re-enter preferences each time you return.

If you disable functional cookies, some personalization features may not work as intended.

Performance and analytics cookies - better decisions through real usage data

Performance (analytics) cookies collect information about how the Site is used, such as which pages are visited most, how long users stay on pages, and whether errors occur. This information is typically aggregated and used to improve stability, usability, and content quality.

If you opt out of analytics cookies, we will have less insight into what needs improving, but the Site should still operate.

Marketing cookies - relevant offers and measurable promotions (where allowed)

Marketing cookies may be used to measure promotional effectiveness and, depending on your location and consent settings, to help show more relevant offers. These cookies can track activity across pages or sessions and may be set by third-party partners.

If you disable marketing cookies, you may still see promotions, but they may be less relevant and we may have reduced ability to measure campaign results.

Session cookies vs persistent cookies

Cookies can also differ by duration:

• Session cookies expire when you close your browser. They’re commonly used to keep you logged in during a visit or to maintain session security.
• Persistent cookies remain on your device for a set period or until you delete them. They’re used for remembering preferences or recognizing returning visitors.

Third-party services that may set cookies

We may use trusted third-party providers to help deliver and optimize the Site. These providers may place cookies or use similar technologies for analytics, security, payment flows, customer support tooling, or advertising measurement, depending on configuration and your consent choices.

Some Site features may involve third-party payment and processing methods, such as Bitcoin/BTC, Visa, MasterCard, Skrill, Neteller, ecoPayz, PaySafeCard, Neosurf, POLi, and echeck. Providers involved in handling transactions or preventing fraud may use necessary technical cookies or similar identifiers as part of secure processing.

Because third-party cookies are controlled by the provider, their behavior and retention periods may be governed by that provider’s policies. Where required, we will request consent before enabling optional third-party cookies.

Your choices: how to manage, disable, or delete cookies

You control cookies through your browser and device settings. You can usually:

• View which cookies are stored
• Delete cookies (all or selected)
• Block cookies entirely or block third-party cookies only
• Set rules to delete cookies when you close the browser

Browser help pages typically explain how to adjust cookie settings. If you use multiple browsers or devices, you’ll need to update settings on each one.

Be aware: if you block or delete certain cookies (especially essential cookies), you may experience issues such as not staying logged in, features not saving your preferences, or certain pages and tools not working properly.

Consent and preference signals

Where required by applicable law, we will ask for your consent before placing optional cookies (such as analytics or marketing cookies). If you withdraw consent, we will stop using optional cookies going forward, but cookies already stored on your device may remain until they expire or you delete them.

Some browsers and devices offer privacy signals (such as global privacy controls). When applicable, we will take reasonable steps to respect supported signals in line with legal requirements and our technical capability.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we post updates, the revised version will apply from the date it is published on this page. We encourage you to review it periodically.

Questions or privacy requests

If you have questions about cookies or privacy on Reels of Joy Casino, contact us at support@reelsofjoy.com. You can also review our main brand page for related details here: Reels of Joy Casino.